Refund Policy

Last updated: October 2023

At YUNTHEROVA, we strive to ensure that our customers are fully satisfied with their purchases. If you encounter any issues with your order, please review our refund policy outlined below.

Eligibility for Refunds

• Items must be returned within 30 days of receipt for a refund.
• Items must be unused, in the same condition that you received them, and in their original packaging.
• Proof of purchase is required for all refund claims.

Non-Refundable Items

• Gift cards
• Downloaded software products
• Custom or personalized items

Refund Process

1. Contact our customer service team via the contact page on YUNTHEROVA.
2. Provide your order number and reason for the refund.
3. Return the item(s) as instructed by our support team.
4. Once received, we will inspect the item(s) and notify you of the status of your refund.

Refunds (if applicable)

If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

Late or Missing Refunds

If you haven’t received a refund yet, please follow these steps:

• Check your bank account again.
• Contact your credit card company, it may take some time before your refund is officially posted.
• Contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund, please contact us via the YUNTHEROVA website.

Contact Us

If you have any questions about our refund policy, please contact us through the YUNTHEROVA website.